# Help & Support

**URL:** https://forum.ankimcp.ai/c/help-support/8.md

[Latest](https://forum.ankimcp.ai/latest.md) · [Categories](https://forum.ankimcp.ai/categories.md) · [Tags](https://forum.ankimcp.ai/tags.md)

---

## [About the Help & Support category](https://forum.ankimcp.ai/t/about-the-help-support-category/12)

<div class="topic-metadata">

**Author:** [@system](https://forum.ankimcp.ai/u/system)\
**Replies:** 0

</div>

---

## [Grok doesnt use connector](https://forum.ankimcp.ai/t/grok-doesnt-use-connector/29)

<div class="topic-metadata">

**Author:** [@Monji\_Moo](https://forum.ankimcp.ai/u/Monji_Moo)\
**Replies:** 9\
**Last updated:** [October 7, 2026, 5:46pm UTC](https://forum.ankimcp.ai/t/grok-doesnt-use-connector/29 "2026-10-07T17:46:52Z")

</div>

Hey guys, I added the connector, am connected to the cloud tunnel, but still, Grok doesn’t know about my Anki setup. The connector is turned on in the web UI (+ → Connectors → AnkiMCP is on) I have the same issue with…

---

## [Knowledge Maps Anki sync error](https://forum.ankimcp.ai/t/knowledge-maps-anki-sync-error/27)

<div class="topic-metadata">

**Author:** [@Emmanuel\_Kyriazis](https://forum.ankimcp.ai/u/Emmanuel_Kyriazis)\
**Replies:** 2\
**Last updated:** [October 3, 2026, 6:23am UTC](https://forum.ankimcp.ai/t/knowledge-maps-anki-sync-error/27 "2026-10-03T06:23:14Z")

</div>

Hi there, I am having an issue with the free plan on AnkiMCP web platform. I have started a knowledge map and linked the 1st node it generates to a deck in anki (this is a sub-deck with other decks under it as well), ho…

---

## [Issues connecting to MCP for ChatGPT](https://forum.ankimcp.ai/t/issues-connecting-to-mcp-for-chatgpt/26)

<div class="topic-metadata">

**Author:** [@amadeusvidet](https://forum.ankimcp.ai/u/amadeusvidet)\
**Replies:** 4\
**Last updated:** [September 26, 2026, 4:36pm UTC](https://forum.ankimcp.ai/t/issues-connecting-to-mcp-for-chatgpt/26 "2026-09-26T16:36:10Z")

</div>

Hi, I’m trying to connect AnkiMCP to ChatGPT desktop, but both connection methods fail. 1. Standard URL with authentication Using https://tunnel.ankimcp.ai/mcp with Streamable HTTP, clicking Authenticate fails. The des…

---

## [MCP quit connecting to Claude on Mac](https://forum.ankimcp.ai/t/mcp-quit-connecting-to-claude-on-mac/23)

<div class="topic-metadata">

**Author:** [@Daniel\_Maykot](https://forum.ankimcp.ai/u/Daniel_Maykot)\
**Replies:** 3\
**Last updated:** [September 20, 2026, 2:26pm UTC](https://forum.ankimcp.ai/t/mcp-quit-connecting-to-claude-on-mac/23 "2026-09-20T14:26:55Z")

</div>

Hola, good morning, first of all, congrats on the work. Really useful add on! I’ve been using it succesfully for a few months, but now Claude has lost connection. It says possibly due to some update from the MCP. I’ll …

---

## [Issues connecting to MCP](https://forum.ankimcp.ai/t/issues-connecting-to-mcp/20)

<div class="topic-metadata">

**Author:** [@zoomiepie](https://forum.ankimcp.ai/u/zoomiepie)\
**Replies:** 13\
**Last updated:** [June 30, 2026, 6:04am UTC](https://forum.ankimcp.ai/t/issues-connecting-to-mcp/20 "2026-06-30T06:04:10Z")

</div>

I have intermittent success connecting to the snki mcp via claude. sometimes it works and sometimes it does not. anyone else experiencing th8is?